A powerful and inspiring book from the founders of IDEO, the award-winning design firm, on unleashing the creativity that lies within each and every one of us. Too often, companies and individuals assume that creativity and innovation are the domain of the ‘creative types’....

This work has been selected by scholars as being culturally important, and is part of the knowledge base of civilization as we know it. This work was reproduced from the original artifact, and remains as true to the original work as possible....

Эта книга — репринт оригинального издания, созданный на основе электронной копии высокого разрешения, которую очистили и обработали вручную, сохранив структуру и орфографию оригинального издания. Редкие, забытые и малоизвестные книги, изданные с петровских времен до наших дней, вновь доступны в виде печатных книг. ...

Learn to: Enable your agents to provide efficient service Interact with customers through any channel Improve internal communication and collaboration Resolve customers??? questions in a timely manner Provide top??“notch customer service anyt...

The Godfather of Pin-Up. Kelley\'s stunning unseen nude photography. In 1948, celebrity photographer Tom Kelley took a photograph of an out of work actress; a nude posed with arm outstretched against a scarlet background. That actress was Marilyn......

The hilarious Christmas story of a dog who rids a young Santa of his slacker ways. It\'s Christmastime, and young Santa is doing a lot of sitting around. Every now and then he\'ll eat some fruitcake or watch TV, but the elves and Santa\'s......

Just in time for Roahl Dahl Month! Roald Dahl is one of the most famous children\'s book authors ever. Now in this \"Who Was...?\" biography, children will learn of his real-life adventures. A flying ace for the British Air Force, he was married to an Academy Award-winning actress. He also wrote books and screenplays for adults....

Over a long, turbulent life, Picasso continually discovered new ways of seeing the world and translating it into art. A restless genius, he went through a blue period, a rose period, and a Cubist phase. He made collages, sculptures out of everyday objects, and beautiful ceramic plates....

What is emo? For starters it\'s a form of melodic, confessional, or EMOtional punk rock. But emo is more than a genre of music–it\'s the defining counterculture movement of the \'00s. EVERYBODY HURTS is a reference book for emo, tracing its angsty roots all the way from Shakespeare to Holden Caufield to today\'s most popular bands....