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The One to One Fieldbook: The Complete Toolkit for Implementing a 1To1 Marketing Program (One to One) Dorf B. Peppers D. Rogers M.
The One to One Fieldbook: The Complete Toolkit for Implementing a 1To1 Marketing Program (One to One)
A revolutionary business phenomenon has taken hold at such companies around the world as Hewlett-Packard, BellSouth, Oracle, Unilever, Telstra, and Fujitsu. These firms and others are turning to computer technology to create interactive relationships with individual customers, one customer at a time....
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