Britain and Ireland have a remarkably varied geology for so small a fragment of continental crust, with a fine rock record back through three billion years of geological time. This history would have been interesting enough if it had been played out on relatively stable continental crust....

Customer Management (CM) is essential for businesses, and major investments have been made in new systems, strategies and channels for managing customers. The results, however, have often been disappointing and companies are now looking closely at how tomake their CRM initiatives profitable....