Ketola J.
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Библиография книг автора
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Ketola J.
Correct! Prevent! Improve: Driving Improvement Through Problem Solving and Corrective and Preventive Action
Book DescriptionCorrect! Prevent! Improve! Driving Improvement through Problem Solving and Corrective and Preventive Action is a concise, step-by-step guide that takes the reader through a basic problem-solving process, describing how the concepts of corrective and preventive action are incorporated into this process....
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Ketola J.
Roberts K.
ISO 9001:2000 Management Responsibility In a Nutshell
The new ISO 9001:2000 standard requires active, demonstrable management involvement in your quality management system. Auditors are required to determine if management is truly involved and committed to the success of the organization?s ISO 9001:2000 effort....
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