Packed with fun, engaging activities, The Big Book of Sales Games gives you simple, fast, and enjoyable ways to train and motivate sales staff-or yourself-for selling success....

Because they\'re out there dealing with the public, frontline workers such as customer service representatives, salespeople, and technicians have the capacity to make a company look very bad... or very good....

Dozens of engaging ways to forge good working relationships between managers and their staffs This book offers managers 50 fun, illuminating experiential activities for building a positive, open, and productive relationship with the people they manage....