The Health Care Data Guide is designed to help students and professionals build a skill set specific to using data for improvement of health care processes and systems. Even experienced data users will find valuable resources among the tools and cases that enrich The Health Care Data Guide....

The methodology engineers need to plan and conduct experiments to quantify cause-and-effect mechanisms in complex systems Updated to include the latest in experiment design, this breakthrough resource offers a comprehensive framework for the sequential building of knowledge -- a model for improvement -- that is key to making improvements....

Improve quality and productivity in most any organization Based on W. Edwards Deming\'s model, this guide offers an integrated approach to testing and improvement?one that is designed to deliver quick and substantial results. Using simple stories to illustrate core ideas, the authors?all active consultants?...