A milestone of evolving technology during the 1950s that set the stage for the O-I worldwide dominance in the glass industry. ...

Hannah Olsen and her husband Lars own Langani Farm and Safari Lodge where they struggle to protect their wildlife and land from poachers and corrupt officials. But the developing relationship between their daughter and a young African boy with a terrifying....

The emergence of multichannel service delivery has important implications for the management of service relationships. The research presented in this book probes the nature of multichannel service relationships by examining how the drivers of good service and customer loyalty vary between the online and offline channels....

Annotation: Managerial Economics is a new media text designed to help students apply economic models and economic reasoning to making managerial decisions in both the private and public sectors....