Improve quality and productivity in most any organization Based on W. Edwards Deming\'s model, this guide offers an integrated approach to testing and improvement?one that is designed to deliver quick and substantial results. Using simple stories to illustrate core ideas, the authors?all active consultants?...

Book Description\"The bones and the stories that you seek are far from here. You must go to the place of your own Dreamtime. You have what you need. Go. Go now....