Benny Andersen, currently Denmark's most popular poet, is virtually unknown in the United States. He is a poet of remarkable versatility, whose voices range from reflective to whimsical. His imagery is original and often surprising; his humor is delightful....

This book represents an original study of long term patterns in technological development and innovation in large corporations. The author is primarily concerned with understanding open-ended transformation processes in the evolution of industrialized societies. US patent data from 1890 to 1990 is employed within an evolutionary framework....

What sets this book apart from others that explain individual improvement tools is the sequential organization and the integrated explanation for applying the tools. Using an overall process improvement framework the author groups the tools into a total approach, thereby helping you know when to use each tool and for what purpose....

Benchmarking is a powerful tool for improvement. It is one of the fastest-growing techniques for quality and performance improvement and attracts massive attention. Now, more than ever, there is a clear need for straightforward guidelines to help companies make the most of benchmarking. This book addresses that need....

Knowledge and innovation are key factors contributing to growth and prosperity in the new service economy. This book presents original, empirical and theoretical contributions to address the economic dimensions of knowledge and the organization of knowledge intensive activity through specialized services. Specific analyses include: ?...

Enterprise Modeling: Improving Global Industrial Competitiveness gives an overview of the current state-of-the-art in enterprise modeling and its application. Enterprise modeling is both a concept and a tool that is highly developed at the research level, but which still promises many new industrial applications....