In 1830 Ross Chesnut (White Eagle) leaves the Indians who raised him to follow his vision. In 1843 he marries a white woman in the Oregon Territory. In 1850 he loses his family to smallpox....

Deliver a better business experience, for every kind of customerA \"one-size fits all\" approach to customer service is no longer viable. Businesses competing on service need to understand and cater to customers\' racial, ethnic, religious, generational, and geographic differences in order to meet or exceed customers\' service expectations....

\"This book is the definitive guide for SAP NetWeaver BI professionals. Based on their extraordinary expertise with the product, the authors provide deep insights about key innovations in the areas of user experience, query performance, integrated planning, and enterprise-wide data warehousing....