Good Practice focuses on the language and communication skills that doctors need to make consultations more effective, using five elements of good communication: verbal communication, active listening, voice management, non-verbal communication and cultural awareness....

Aimed at today\"s busy executives and those studying for or wishing to further their careers in business, Dynamic Presentations looks at what constitutes a successful, motivating presentation and gives learners an insight into the essential skills and techniques they will need to ensure their presentations are both motivating and memorable....

Good Practice is a course for doctors and medical students who need to communicate with patients in English; the course can be used in the classroom or for self-study....